VTech CS6419-2 DECT 6.0 Cordless Phone (Silver/Black)

• DECT 6.0 Digital Technology
• Interference Free for Crystal Clear Conversations
• Handset Speakerphone
• Transfer Calls Between Handsets
• Backlit Keypad and Display,Volume control

I want to chime in with a possible fix for the battery issues some people are experiencing. First, I'm very happy with the phones and recommend them to anyone looking for a simple cordless phone with not too many bells and whistles. I did, however, have the same battery experience as a couple other people. When I first set the phones up, one of them would immediately drop from 4 to 3 bars of battery life when removed from the charger which was rather annoying. The entire battery would be dead in ~ 1 hour. What fixed it for me was pretty simple: I just let the phone fully discharge a couple of times and then recharged it. Now I get great battery life. Theoretically, this shouldn't happen with newer batteries, but it worked great for me. I don't even know the battery life now because it will last for a couple of days at least before it dies, and I've never left it off the charger for that long. Might not work for everyone, but something to try before dealing with a return or RMA from VTech.

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I wish V-Tech would still put in the capability of having a battery in the base unit so that the phone can be used during power failures as some of their old models did. Other than that, this is a fine cordless telephone.

Sound quality is far superior to the Panasonic that it replaced, both on the receiving and sending ends. It is easy to use, easy to program, has great battery life, and is nice to hold.

My old V-Tech (that we still use for another set of phone lines in the house) is still flying high after at least seven years (I cannot even remember when I bought it), and I expect this one to last a long time too.

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I purchased this phone less than a month ago. I followed all the instructions when using the phones for the first time. I installed the batteries and put the handset on the charger. That was at 6pm at night. I let the handsets charge overnight and I went to work the next morning. When I got home from work I began using the phones. That was about a 20hr initial charge on the batteries. I would think a nice slow charge for almost an entire day would have been the right thing to do.

Phones worked fine for about 3-4 weeks. Then both batteries died within 3 or 4 days of each other. I got on the VTech website and followed their troubleshooting guide to the letter. I did exactly as they told me to do. Batteries still won't charge. I know the charging base is working because I used a volt meter to check the output. The batteries both read 0 volts and will not charge.

I contacted VTech support and their answer to the problem.... get this... 'send the entire phone system back to them AT MY EXPENSE.. and they'll look into it.' Are you KIDDING me?!?!? I asked them to simply send out 2 new batteries. Shouldn't cost them more than about $8 for those 2 ni-MH batteries. The price they charge ($25apiece) is ridiculous. They are unwilling to simply send me 2 new batteries. I'm unwilling to spend $20 sending the entire stinkin' phone back to them when it's obviously just a couple defective batteries. I guess I'll buy aftermarket batteries AT MY EXPENSE and walk away with a lesson learned. VTech support stinks to high heaven!!! I'll NEVER buy another product, simply because of the way they have jerked me around over a couple $1.298 batteries. Pathetic!!!

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These phones are great I got them to replace some panasonics whose battery life has gotten really short, and seem to randomly go dead for no reason even when charged. The panasonics were more expensive, but I like the V-Tech's better they feel like they are a higher quality phone, not cheaply made at all, even tho they are priced cheap. Sound is crystal clear.

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Audio quality is very good. Easy to read display, speaker phone and light weight. The price is good and extra handsets are available. What's not to like? I recommend this phone!