Trying to get in touch with these people is equally difficult, their website is practically useless, and thus far they have not answered my emails, which is why I am writing this scathing review. Perhaps if I can sway one person to purchase this I will have succeeded.
Last but not least, once I hit submit on my order did I realize I got to pay an additional 3.50 for processing. So to sum it up, I will do so by stating this:
14.99 for a worthless piece of plastic that does nothing to charge my phone as advertised
3.50 for shipping a worthless piece of plastic that does nothing to charge my phone as advertised and takes over a month to get to me
unanswered emails and being completely ignored ...priceless
Beware of this company or be prepared to be disappointed!
UPDATE to this review.
After multiple attempts to contact support I received an email back from Mike in customer support. There were quite a few questions to be expected to ensure I'm not a total idiot, and once we narrowed it down, he asked if I wanted a replacement or a refund. I asked for the refund and I wanted to know if he wanted the product back, he said no. I thanked him for his integrity as I know it is not anyone's expectation to receive credit on s/h but this company did that. Nice surprise after all of the frustration. All in all I would probably order from them again, but certainly not a new generic based item, as I think they tend to be a bit problematic.
Thanks MikeI was worried about these after reading the reviews but, I ordered a couple anyway. I'm glad I did. We had several cords from our old iPhones that I didn't want to just get rid of. These little adapters work just fine. I keep one by the couch for when I'm watching tv and my phone battery starts to get low I use it everyday. I haven't had any problem with them and we've been using them for a couple of months now.
Buy iPhone 5 Lightning Adaptor 30 Pin to 8 Pin Port Adaptor Now
The positive reviews must be from the manufacturer. I did purchase this adapter as well as a couple of the others to do a comparison. None of the off brands fit correctly if at all in the iPhone 5. I uploaded side by side photos of the Apple adapter and this one and you can see the extreme difference. The off brand does fit into the phone as long as no case is on it, however the connection is loose and does not stay snug to keep a stable cord connection. If you have a case on your phone do not purchase this at all. It simply will not connect to the iphone due to the excessive width and off center of the prong. Yes the Apple adapter is much more expensive but to get what you know works and not throw money away is worth it.Read Best Reviews of iPhone 5 Lightning Adaptor 30 Pin to 8 Pin Port Adaptor Here
Works fine, but cannot use when phone is in an Otter Case, as the prong is not long enough. Works fine as a bacup for my car charger.Want iPhone 5 Lightning Adaptor 30 Pin to 8 Pin Port Adaptor Discount?
I love this little guy I have a small sound bar for my TV in bedroom with a IPod/iPhone attachment but all the attachments that came with it didn't fit the IPhone 5 so I was real happy to be able to use it to charge my phone at night
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