SquareTrade 3-Year Camera Accident Protection Plan ($800-900)

• 3-year coverage from date of purchase: drops, spills, hardware failures
• Fixed or receive full replacement cost in 5 days or less - guaranteed
• Free 2-way shipping for repairs
• 100% parts and labor covered with no deductibles
• Fully transferable with gifts. Cancel anytime, full refund in first 30 days.

I purchased the squaretrade 2 year warranty for my camera purchased on E bay. The camera mal functioned after one year and square trade fixed the camera with out a problem. Afer many, many and I mean many photos taken the camera it mal functioned again, I called squaretrade to have it repaired again under the warranty, but they refused stating the cost of the repair exceeded the cost of the camera, 1st repair was $ 135.00 cost to square trade, and they would not repair or replace it again. They only thing they could do is send me a check for the difference of the original cost of the camera less the 1 st repair cost which was about $ 22.00. So read the fine print, this is not an unlimited warranty! I was a little disappointed. The rep on the phone stated that the comera should have not been repaired the 1st time because of the high cost of repair compared to the cost of the camera.

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I bought a Kodak M1033 digital camera on eBay and decided it would be a good idea to take a warranty on it thru Square Trade as I use the camera for my eBay auctions to attach pictures. I bought this camera about 8 months ago. I have another couple of warranties with Square Trade and haven't had to use any of them until now. As with most electronics, they sometimes break or start going bad after a short while so a warranty is a good idea, especially when you buy an item on eBay that doesn't have a warranty. I contacted Square Trade about my dead camera and they recommended I send it back to them so their Product Specialists could confirm what I told them what was wrong with my camera. After receiving my camera they assessed it and confirmed the camera had a faulty internal problem. An email was sent to me from Square Trade stating they had finished assessing my claim and that I was eligible for a full payout. They sent 100% of my money to my PayPal account (within 24 hours) that I paid for my camera. After receiving my money I went back to eBay and bought another brand new Kodak M1033 camera. It hasn't arrived yet but when it does I will surely take another warranty thru Square Trade. The warranties from Square Trade are very reasonable and are better and cheaper than you can get at a retail outlet. I highly recommend Square Trade for all your warranty needs. They are a top shelve company with a no hassle commitment to their customers. I have nothing but praise for the Square Trade team.

J. R. Guidry

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My sister let me know I was getting a camera for Christmas & when she did I looked into purchasing a SquareTrade warranty with accidental protection for it. I am so glad that I did because 2 weeks ago I dropped my camera while trying to take a picture & it stopped working completely with a lens failure. The next day I logged into my account, submitted my claim, and was sent an e-mail with a link to print out a pre-paid shipping label to send in my damaged camera. Less than a full week had passed by from when I first dropped my camera to when I was refunded the complete purchase price of it! :) I HIGHLY recommend using SquareTrade to protect your electronics & look forward to using it again for my next camera.

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Don't believe everything they publish! It seems there are always caveats to every situation. I made an online claim which was approved for refund and when I pointed out that they had offered a refund for the wrong camera they then said I would have to wait until a box and shipping label was sent and the camera would then be repaired. That took a week, so much for the '5 day policy'. I returned the camera in the box provided and after three phone calls was able to determine they had received it a week later, two weeks so far! After four more telephone calls I found out they were going to repair it not refund as originally stated. The expected repair time five to ten business days. When I go online to check on status they say no information is available to please call. I "may" get a "refurbished"(contrary to what they say) camera back some time in the future but who knows? They may decide that despite the so called drop and slip rider that the damage doesn't qualify and they will then return the damaged camera at my expense. In any event the 5 day guarantee has turned into a five week guarantee.

Buyer Beware!! You may think you are protected but consider hiring a lawyer when you submit your claim. If your item costs less than $250 it's probably a good deal and you will get your money back, but more than that save your money and be cautious with your item, even if they repair it who knows how well qualified they are on specialized electronic components and how good a job they will due. Oh! don't forget that once you get it back your warranty is over.

I see all these positive reviews because a representative calls you after you buy the warranty. Does that warrant giving a 5-star rating?

5-day guarantee... sounds very impressive... but here is the not so fine print... what is my recourse if they sit on it for longer than 5 days... I get back the cost of my warranty.

"Our 5-day service guarantee We will reimburse OR fix and ship back your iPad within 5 business days of receiving it at the depot. If it takes longer, let us know and we'll be happy to refund the cost of your warranty."

So they can sit on the repair for longer than 5 days, and then you can have the cost of your warranty back. So I buy a life insurance policy, and I die, and the company refunds my wife the premiums that I paid? That sounds like real insurance. So basically they keep all the premiums when there are no claims, and refund the "premiums" when you file a claim.

Not to mention that each time they "attempt" a repair that cost comes right off the top of the total warranty liability they have. So if you purchased something for $400, you get it repaired once, they can say the cost of the repair was $300. It breaks again, or they don't fix it right, you send it in again and they say it can't be fixed so now you get back $100 remaining back $400 $300 = $100. Or they take longer than 5 days and they give you back your premium.

Doesn't sound very "square" trade to me... more like "screw" trade.