Showing posts with label external hard drive case. Show all posts
Showing posts with label external hard drive case. Show all posts

Seagate Backup Plus 1 TB USB 3.0 Portable External Hard Drive STBU1000100 (Black)

Seagate Backup Plus 1 TB USB 3.0 Portable External Hard Drive STBU1000100
  • Keep copies of your precious digital files, in case disaster strikes
  • Impressive 1 TB storage capacity,Spindle Speed 5400 RPM
  • Save feature enables user-generated content to be backed up from your favorite social network
  • Share feature allows multiple files to be uploaded to social networks at once from your computer
  • Install the pre-loaded NTFS driver for Mac and use the drive interchangeably between PC and Mac computers without reformatting
  • Features USB 3.0 for quick data transfer rates; upgrade to Thunderbolt technology or FireWire 800 with the available additional adapter

If you're looking for an affordable USB 3.0 portable external hard drive that performs well and has a decent warranty, the Seagate Backup Plus is worth a look.

PROS:

Runs quiet

Stays cool

Very good USB 3.0 performance

Backwards compatible with USB 2.0

Compatible with Mac OS 10.6 and up

2 year warranty

Reasonably priced

CONS:

Enclosure attracts dust

DESIGN & BUILD

The all plastic drive's top has a brushed metal appearance, while the bottom of the enclosure has a matte finish. While the enclosure looks sharp, it attracts a lot of dust on the sides and on the top. Also, I can't think of a reason why Seagate chose to not put rubber feet on the bottom of the drive. It slides around on flat surfaces rather easily. The 18" SuperSpeed USB 3.0 cable is short for use on desktops, so it's best suited for laptops.

PERFORMANCE

CrystalDiskInfo identified the internal drive as a Seagate Momentus Spinpoint M8 (ML500LM012). It's a SATA II (3Gb/s) drive with a 9.5mm height, spinning at 5400 RPM and an 8MB cache. 5400 RPM drives are ideal for portable external storage drives, because they tend to stay cooler than 7200 RPM drives.

I tested the sequential transfer rate of the drive using CrystalDiskMark and got 117 MB/s read and 116 MB/s write, which is slightly better than the cheaper Seagate Expansion drive. It should be plenty fast for transferring large multimedia files, such as photos, videos, and music. The formatted capacity of the drive is 465 GB and comes pre-formatted in NTFS.

SOFTWARE

The Seagate Backup Plus drive comes with Seagate's Dashboard software for backups. It's basically replication software, so the backups are exact duplicates of the files you choose to back up. I actually prefer this method, as opposed to archiving files into a proprietary backup file. Seagate Dashboard also comes with some interesting social network functionality, but for the most part, I didn't find them all that compelling.

You can also use Seagate Dashboard to backup your files to Seagate's own cloud backup storage service, but I'd avoid doing so. If you want to back your files up to the cloud, use a well-known service like Dropbox, SkyDrive, Box, or Google Drive. At least with those services, you can access your files using different devices, like your smartphone or tablet. Also, the Seagate cloud service isn't compatible with Macs.

A few drive utilities are included in Seagate Dashboard as well. I don't know why you'd want to, but you can disable the drive's LED light, as well as set power saving options. You'd probably be better off letting your operating system handle power savings, however. Lastly, you can run a non-destructive drive test to check the health of the drive.

MISCELLANEOUS

The Seagate Backup Plus drives have a two year warranty. Drives do have a tendency to fail over time, so the longer the warranty, the better.

The Seagate Backup Plus works with Mac OS X 10.6 and up. When I plugged it into the USB 3.0 port of a MacBook Air (June 2012), a Time Machine prompt came up asking me if I wanted to use the new drive as a Time Machine backup drive. I was also able to browse the contents of the drive in Finder, without having to reformat the drive. Since I use both Windows and Mac OS X, it's nice not having to reformat the drive for use with one or the other (or even worse, FAT32), but I'm not entirely sure how stable the NTFS driver is for Macs. I believe Seagate may be using Paragon NTFS, though I can't say for sure.

Also, I wanted to briefly mention that the Seagate Backup Plus portable hard drive uses a new port technology called, Universal Storage Module (USM). Basically, the back end of the drive where the USB 3.0 port is, can be removed and a new "module" can be connected, so you can convert the drive's interface for use with Thunderbolt or FireWire. Most people, including myself, won't have any use for USM. I'm not even sure where you can buy the different modules at this point, but I thought it was worth mentioning. Out of curiosity, I removed the module and connected a bare internal notebook drive to it. It powered up and worked fine on my Windows PC. So, if you needed to, you could remove the module and use it as a portable dock for a SATA 2.5-inch hard drive.

CONCLUSION

The Seagate Backup Plus 500GB USB 3.0 portable external hard drive is a great little drive. Its USB 3.0 performance is fantastic and the drive works interchangeably with Windows and Mac OS X, due to the NTFS driver. I'm not a big fan of the enclosure, due to how easily it attracts dust, and because Seagate forgot to attach rubber feet to the bottom. I do, however, like that the drive has a two year warranty and is reasonably priced. I recommend the drive, but suggest you spend a little more for the larger 1 TB drive and also buy some 3M rubber feet to attach to the bottom of the case.

Buy Seagate Backup Plus 1 TB USB 3.0 Portable External Hard Drive STBU1000100 (Black) Now

I recently purchased a Seagate BackUp Plus 1 TB USB 3.0 Portable Drive and have been impressed with this sleek, compact, quiet running drive that does its job admirably. Many thanks to the many user comments which helped in my decision making process. This review will focus on Styling, Setup / Ease of Use, Performance, Reliability and Value

STYLING / STURDINESS (5/5): The Seagate Backup Plus 1TB Drive arrives in a 8" x 10" cardboard box (not much bigger than the dimensions of the actual drive) and includes just the bare essential components the Portable Drive itself, 1 USB 3.0 connector cable, 1 Warranty Booklet and 1 Setup Instruction Guide. The Portable Drive itself (reviewing a red 1 TB version) weighs no more than a current generation dataphone (iphone etc) and boasts a brushed metallic red finish on the top / cover plate which is aesthetically pleasing, as well as functional in that it feels sturdy to the touch and does not seem to attract fingerprints. Given that this drive is not advertised (and not priced) as a 'Rugged' or 'Drop resistant' portable drive, I did not 'Stress test' the drive and plan to treat it much as I would any other portable electronic gadget eg. a laptop. The included USB 3.0 cable is 12-15" long (definitely portable, but admittedly on the short side) and of good quality with thick protective coating along the entire cable. The cable ports are USB 3.0 (backwards compatible with USB 2.0) on one end and a proprietary Seagate port on the side which plugs into the drive which might irritate some buyers. The only drawback of this proprietary port is that you will have to buy a replacement / extra cable from Seagate and not any electronics retailer so you lose some of the convenience aspect to replacement but given Seagate's reputation for reliability this should not be an issue for most folks.

SETUP / EASE OF USE / SOFTWARE (5/5): The Setup Instruction Guide includes 2 steps plug the included cable into the Seagate portable drive, and plug the other end into your computers USB port. It really is that simple as it should be hence my perfect score on 'Setup and Ease of Use'. Once you plug the drive into your computer (I used Win 7), Windows will automatically detect the drive and download the latest driver software to allow you to access it. This usually takes less than a minute and once this process has completed (you are notified via a popup window), you can access the drive by going to 'Start My Computer' which will list all the available drives including your new Seagate Portable Drive. The drive is now ready for use Two Step Simple Incredible! Once you access the drive itself you will see the pre-installed files for the Seagate Dashboard Backup Software Double click the Seagate Dashboard Installer icon to start installation of the backup software. I have traditionally preferred to not be tied to third party proprietary software and like to manage my backups manually so did not install it and cannot comment on that part of the product. If you do not want the software, do not double click on any icons but instead either delete the software files or create a new folder and dump all the pre-installed software files into that folder in case you change your mind on using the software later. The drive is otherwise ready for use and you can create folders / drag and drop your files as needed. One point of note a 1TB drive comes with only 930 Gigs of useable space out of the box the rest taken up by the Seagate Dashboard software / formatting etc. Losing 7% of your capacity from the get-go is kind of annoying but similar to pre-loads on a new PC.

PERFORMANCE / SPEED TESTS: (4.5/5): My PC is not USB 3.0 equipped so please note that my speed tests were based on USB 2.0 and therefore not indicative of the true performance capabilities of this product. Nevertheless, I was able to achieve transfer speeds PC to Portable Drive of 1.8 2.0 Gigs per minute while transferring ~150 Gigs of content in little over an hour. Additionally, the Seagate Portable drive has a white indicator light on one end that lights up when the drive is plugged in and flashes slowly while in use. The drive does runs slightly warm after an hour or so of continuous use (eg. during my initial transfer) but again this is something which is pretty common for most external drives and other portable electronics.

RELIABILITY (N/A): Will not be able to comment on product reliability until I have consistently tested / used the product for 6-18 months, but based on the consistency of previous user comments and Seagate's stellar reputation as a bellweather in the industry, I expect this drive to hold up well over time. I will of course be sure to loudly voice my displeasure if this is not the case :)

VALUE (4/5): This was one area where I felt Seagate could improve but $100 $110 for a 1TB drive is in-line with the market / competitors in 2012. There are cheaper options (eg. WDs Passport 1TB for $90) and more expensive options (HP or LaCie 1TB for $125 to $175 range) and Seagate's BackUp Plus runs right along the mid range between the two. One important point to consider plan to get the highest capacity drive you can afford / or want to spend on storage, as the higher capacity drives present the best value for example Seagate's 500GB drive is $90, 1 TB is $110 and 2 TB is $150. On a pure dollar / GB basis it is hard to ever recommend the 500 GB drive when for $20 more, you get double the storage capacity....and so on.

SUMMARY (PROS / CONS):

PROS:

Seagate Brand / Reputation for Reliability

Aesthetically Pleasing

Compact yet Sturdy Build

Super Easy Set-Up (2 step Process)

No forced use of Software / Bloatware

Runs Quiet and Good Performance (in line with competitor read/write ranges)

Future Proofed (USB 3.0 standard, Backwards USB 2.0 Compatible and Future Proofed with removable Adapter options)

Mac OS and Windows Compatible

Decent Price Point

CONS:

'Nothing Special' Backup Software (its free for a reason)

No Password Protection / Security Option

CONCLUSION:

In conclusion, I compared a number of drives from different manufacturers before deciding on Seagates BackUp Plus including drives from WD (Passport series), LaCie, HP, Buffalo Technology, Silicon-Power Rugged etc. This drive does not include some notable and desirable features of some other competitor drives like Security / Password protection, Drop Resistance etc and everyone will need to weigh which features are indispensible / most important to them. But for me, Seagate's combination of stellar reputation in the industry for reliability, included features, overall ease of use, overwhelmingly positive user comments (or alternatively the glaring lack of mixed to negative feedback as some other products have), aesthetics and price point proved to be a winning combination. Very Highly Recommended A ++

Read Best Reviews of Seagate Backup Plus 1 TB USB 3.0 Portable External Hard Drive STBU1000100 (Black) Here

This review will be a bit shorter and to the point than usual, because the product itself is quite basic and I wasn't able to fully review the software because it apparently made my computer virtually unusable.

External hard drives have been around for quite awhile and I'm sure you know what they are for. This Seagate external drive is just a hard drive placed inside of an enclosure. In fact, you can buy these enclosures for next to nothing, minus the hard drive, of course.

As an external hard drive, it worked just great, but I suppose you'd expect that. The problem I had was with the software that was included with this item.

The software is actually found on the drive itself, which is pretty much plug and play. It allows you to backup or post directly to YouTube, Facebook, the cloud and other options.

I installed said software, which was a somewhat hefty 170mb or so. Once I did that, my laptop slowed to an absolute crawl, requiring multiple reboots in order to keep using it. But those reboots wouldn't help for long, as I'd find the system slowing over and over again. And I'm not talking about minor inconvenience slowing, I'm talking about cussing out your computer type of slowing.

I tried clearing the cache, removing all cookies and even virus scans and nothing helped. Finally, I removed Seagate's software and then the computer ran completely normal once again.

So, the drive's just fine and the software is awful, in my view. I didn't test the software's functionality because I couldn't properly use my computer with it installed.

Seagate makes a good product and my rating is reflective of what I believe is their "not-quite-ready-for-prime time" software. If you are using Windows management system, or something else, to back-up data and store information, I think this product is perfectly fine. But the software was a major problem in my experience, and I've reduced the otherwise good rating reflective of that frustrating experience.

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100% satisfied.

A lot of the negative reviews are from people who are trying to use the automated back-up software, which is completely reasonable if it doesn't work for them, but for $99, I'm just using this as external storage; just drag and drop pictures, movies, music, etc to the drive and it's great. I didn't install a thing; just plugged it in and started moving files over. And so far, 100 gig later, there hasn't been a single "click" or "beep" to worry about.

I'm not saying that it's acceptable that the software is wonky, I'm just saying that for the price, I'm happy to skip installing the software and just use it for storage rather than an automated back-up system.

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I have the same problem others have experienced: the computer just doesn't recognize the drive any more. I backed up a lot of my stuff on it, had no problems, worked fine for the 10 hours or so I used it to make the backup. Then one day I plugged it in and found that every time I tried to access it with Windows Explorer, Explorer would crash. So I rebooted the computer and...it stopped showing up! The drive just sits there and blinks at me like crazy as if it's crying out for help, but it doesn't show up in Explorer, Disc Managers, SeaTools for Windows, etc. One person here suggested to Mary that it was simply a matter of finding a drive that didn't have a letter and assigning a letter to it, but that's not feasible. It isn't recognized anywhere. Looking at the Seagate help forum (and these ratings), it seems I am not the only person who has experienced this.

TO ADD INSULT TO INJURY, THEY MAKE YOU SHIP IT BACK IN THE ORIGINAL PACKAGING. If for some bizarre and perverse reason you haven't hung on to the original box and anti-static bag for the entire two year duration of the warranty, then YOU HAVE TO BUY SPECIAL SHIPPING MATERIALS, OTHERWISE THE WARRANTY IS VOID, This is such a hassle for an $80 piece of equipment that of course most people will just give up without returning it. Could this be their intention? You decide. (Note: after I contacted them by Chat they said there was an option to have them send me the replacement first, then I use their packaging material to send my drive back to them. That would work. But you can only find that out if you complain directly. It's nowhere mentioned in the 20 (twenty) page pamphlet they send you to tell you how to pack your drive up to resend it. )

It's like Poe's poem The Raven:

And the Backup, never flitting, still is sitting, still is sitting

On the pallid bust of Pallas just above my disc drive door;

And his LEDs have all the seeming of a demon's that is dreaming,

And the lamp-light o'er him streaming throws his shadow on the floor;

And my data from out that shadow that lies floating on the floor

Shall be recovered nevermore!

IMPORTANT ADDITION -After I called them up to ask about the packaging etc., I must say that these people were incredibly helpful in sorting out the problem and getting me a new one ASAP. ANd I didn't have to use the original packaging after all, so sending it back was no hassle. Great service. I wouldn't hesitate to buy another one from them. Just don't ever put all of your data on one drive no matter what make it is. Make a back-up of your back-up.

Seagate Backup Plus 4 TB USB 3.0 Desktop External Hard Drive STCA4000100

Seagate Backup Plus 4 TB USB 3.0 Desktop External Hard Drive STCA4000100
  • Keep copies of your precious digital files, in case disaster strikes
  • Impressive 4 TB storage capacity
  • Save feature enables user-generated content to be backed up from your favorite social network
  • Share feature allows multiple files to be uploaded to social networks at once from your computer
  • Install the pre-loaded NTFS driver for Mac and use the drive interchangeably between PC and Mac computers without reformatting
  • Features USB 3.0 for quick data transfer rates; upgrade to Thunderbolt technology or FireWire 800 with the available additional adapter

I have been happy with my 3TB GoFlex drive for keeping my active iTunes Library and other multimedia files. I was backing it up onto a 2TB GoFlex to store off-site where it would be safe, until 2TB was too small to hold everything. For a while I split the backup across a pair of 2TB drives, but wanted to give one of the 2TB to my daughter for college. I have a multitude of portable Seagate GoFlex drives as well, and none have failed me yet. So I bought the new 3TB Backup Plus so I could simply clone the 3TB iTunes drive in one step.

I used the Mac OSX Lion Disk Utility to re-partition the Drive as "HFS+ Journaled", instead of the NTFS that it came formatted with. Then I did a test and copied a 16GB folder to it and it was pretty speedy (under 10 minutes on an old iMac). But this time I installed the Seagate software for the extra features, which I never did before with my other Seagate drives. BAD IDEA. I couldn't clone my first drive without the receiving drive switching to READ ONLY after between 2-16 GB transferred. Sometimes the drive would just stop responding.

I did a search and found that this is a universal problem with people all over the drives work great on Mac unless you install the Seagate Dashboard software. I found instructions to manually remove the software, and every thing is fine now. On a faster Macbook Pro with Caldigit USB 3.0 Express Card from Amazon (1/3 1/2 the speed of Native USB 3.0) I was able to see speeds over 180 GB/hour copying files from another Seagate drive on the FW800 port, and approximately 270 GB/Hr from the internal drive.

In Summary This is a great drive but I MUST WARN MAC USERS TO AVOID THE SEAGATE SOFTWARE FOR NOW, unless you think you are experienced enough to trouble shoot issues afterwards. If the Software hadn't bungled things up this would be rated a 5. If I hadn't figured out the software issue it would have been a 1.

Buy Seagate Backup Plus 4 TB USB 3.0 Desktop External Hard Drive STCA4000100 Now

I understand that there's some back and forth over whether or not this unit is compatible with Windows Backup (due to sector sizes and blah, blah, blah). I don't use Windows Backup and have no intention to do so (I like to keep track of my files myself), therefore, I can't comment on the compatibility issue one way or the other. Other reviewers have also commented on the the Seagate Dashboard...I haven't used it either. So, you might be wondering why I'm bothering with this review.

I'm writing this for one reason...all I wanted was oodles of storage space, and this External HDD delivers in spades.

Seagate has been the only brand of External HDD I've ever used, and every drive I've purchased has functioned as intended (even my first Seagate External HDD, a 120gb model that's nearly 10 years old now, still works to this day). I don't mean to sound like a brainwashed fanboy, but I've never been disappointed with a Seagate drive.

I've seen some people mention their HDD not showing up as a single drive (enough so that I was worried mine would do the same)...but I'm running Vista 64 Home Premium and my PC reads the entire disk as one 2.7tb drive.

So far, I haven't been able to test the USB 3.0 capabilities as my PC only has 2.0 ports. This drive was my first step toward upgrading my rig...I figured having all the files I wanted to keep on a 3.0 compatible drive would make swapping over faster when I make the step up to a 3.0 capable machine. I guess we'll see, but my expectations are high. By the way, used solely as a 2.0 drive, it works just fine.

Aesthetically, it looks nice. I could have done without the 4 bar "fill" meter on the front (and the math needed to determine how 3tb [or rather, 2.7tb] is divided equally between the 4 bars...*joking*), but I'm not complaining about it either. The base of the unit (the obvious "this end down" part) was a tiny bit loose right out of the box (and I DO mean only a TINY bit loose). It didn't hurt performance at all, but I was hoping that it would feel more solid like other Seagate models I've purchased.

My particular unit has been in service since the very beginning of August. I've used it every day moving all sorts of files (videos, music, games), and I've never had even the slightest hiccup.

Final Thoughts:

I don't know about all of the extra (and, in my opinion, useless) bells and whistles, but, used purely as storage, this thing has tons of room, and I've been very happy with it.

Read Best Reviews of Seagate Backup Plus 4 TB USB 3.0 Desktop External Hard Drive STCA4000100 Here

I bought the 3 TB drive to back up my Dell XPS 15 750MB hard drive as well as to store my ever increasing inventory of video files. It seamed like a great price for $149

The hard drive came with Seagate software called Dashboard for backing up user document files. It was easy and worked well. It created a backup of my document directory and gave me the option for having both added or changed files updated at a time of my choosing.

What happened next was more of a Microsoft issue than Seagate. When trying to use Windows 7 backup to create a disc image on the Seagate, it kept failing halfway through giving me error messages. This happened to me before on other large external hard drives over 2TB, so I thought I would fix it by partitioning the drive into a 750GB and 2.25TB drives. I then tried to back it up on the 750GB partition but had the same problem. It took me 2 hours to figure out Windows 7 backup will not work with these hard drive because of the way the sectors are sized. I did however find a free Seagate program called Seagate Disc Wizard that you can download for free at Seagate's website that will create a disc image backup without this issue.

Pros

Seagate Dashboard is great for backing up and recovering individual user files and Disc Wizard for creating disc images in case of system failure

Its quiet

Its fast. Created a 320GB disc image in about 45 min.

Runs cool after 1 hour of continuous backup

Great pricing

There are 5 lights on the front that illuminate sequentially as the hard drive fills up

Cons

No stand so if you stand it upright it can easily tip over

There is an activity light on the front that is supposed to tell you when the unit is in use, but it only flashes from full brightness to 75% brightness (instead of going fully out) so its hard to tell when the hard drive is in use when viewed from over 2 feet away.

Happy and would buy again

Want Seagate Backup Plus 4 TB USB 3.0 Desktop External Hard Drive STCA4000100 Discount?

Simply stated, do not purchase this if you would like to backup with Windows Backup & Restore. Why? (Warning: Nerd speak ahead, skip the following paragraph to proceed to rant)

The drive is formatted in a way that causes the windows backup and restore to fail when creating a system image because it uses a native 4k sector size. Native 4k drives are not supported by Windows 7 (). Although, it seems as though windows is beginning to support 4k sector drives(). The hot fix previously referenced does not seem to fix the known compatibility issue referenced in the first URL resulting in Error code: 0x8078002A. I tried everything from reformatting to sharing the drive on another computer and attempting to save the back up through the networked drive. The result of 9 hours of troubleshooting == null.

Now some may blame Microsoft for "Error code: 0x8078002A". However, Seagate is truly to blame. Why? Well, first off if you take a look at one of their Tech "Insights" articles, which in my opinion should be changed to Tech Hindsight, titled Transition to Advanced Format 4K Sector Hard Drives (). The writer actually goes through and describes in detail the compatibility issues that exist with the native format of this drive. However, mentioning the problem once was not sufficient because they proceeded by describing the "obstacles" in another Tech Insights article titled Beyond 2TB on the Desktop(). Wait, wait, wait. Let me get this straight. So what your telling me is you know about the compatibility issues yet you continue to provide this product? Really? Ok, ill let this slide for now.

Let's continue onto the Second thing, Seagate could have been proactive about this Advanced Format. A perfect example of pro-activeness is Western Digital's solution which pretty much requires three steps to fix. Those steps are: (1) download this file, (2)install it and (3) press enter a few times. Voila!

Reason number three, and by the way this three is bigger than the big three in Miami, the name. Backup Plus, really? My thought process after reading the name was something along the lines of, "Well this sure sounds like the perfect hard drive to back up my PC." Followed by this line of thought after I saw the price, "Wow! What a great price! If that's the case, I'll take two kind sir!" $300 later and I'm left with a massive amount of useless storage.

Overall, my problem is mainly how Seagate went about it. They knew about the compatibility issues, they weren't and have not been proactive about fixing it as far as I know, and they were extremely misleading with the name. So this tech in hindsight should probably be called Backup Minus because if Amazon had negative stars (Would that be black hole ratings?). Then this drive would be getting a whole lot of those!

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I have both Mac and PC in my home so it's important for me that the ex HD works for both. I've tried other models and they don't work as smoothly as this Seagate. I formatted this Seagate to exFAT32 and it has been working flawlessly on both my Mac and PC. FYI, Mac products default format is "Mac Journaled" or "HFS". If you format your HD to this, then your HD wont work on your PC. Conversely, PC products default format is NTFS. If you format your HD to this, then your HD wont work on your Mac. The only format that both Mac and PC use is exFAT or FAT. Therefore, if you want to use your HD interchangeably with both Mac and PC then you must format to FAT

WD My Book 3TB External Hard Drive Storage USB 3.0 File Backup and Storage

WD My Book 3TB External Hard Drive Storage USB 3.0 File Backup and Storage
  • Dual USB 3.0 and USB 2.0 compatibility
  • Up to 3x faster transfer rates with USB 3.0
  • Automatic, continuous backup
  • Password protection and 256 bit AES hardware encryption
  • Power Requirements AC: 100-240VAC, 47-63Hz

This applies to the My Book USB3 2TB drive.

First the good stuff -

It is a nice fast drive. HDTune showed and average speed around 90-100MB/s when connected to a USB3 port on my Lenovo W510 laptop. That is why I bought the thing, and it works well. I had NO trouble accessing the drive (but then I reformatted it completely and did not see any issues with the CD partition etc..).

Note: I needed to update the USB3 drivers on my W510 to get it to be recognized consistently by Windows 7. That is likely an issue with the Win7 NEC USB3 drivers preinstalled on my Lenovo, and nothing to do with the WD drive.

Now the awful part:

After about 4 months of usage, the USB3 female connector in the cabinet came loose and was stuck to the USB3 cable when I removed it!

I have owned close to ten different WD external USB drives from ~320GB and up to 2TB drives. I have *never* had any such issue with any previous drive (my only real gripe has been the fickleness of the tiny USB connector which often doesn't need much in the way of movement to cause the machine to lose contact with the drive rather annoying).

Inspecting the board where the connector was it seems that on this drive, it is just soldered straight on with 5-6 soldering points NONE of which go through the board. This is quite unlike their 2TB USB2 My Book where the tiny USB2 connector is supported by two plastic studs that go through the PCB board. And the power connector on both USB2 and USB3 is soldered with pins going though the board and an additional thicker plastic stud.

So if you intend to stick the cable in there and leave the thing stationary you will most likely not have this problem.

HOWEVER if you do any amount of plugging it in and out, you must use EXTREME CAUTION or you will most likely break off the connector at some point.

The shop I bought it from had one raving review when I bought it from them but when I went back after my problem, there were 7-8 other people with the exact same problem.

So it definitely looks like a terrible design which should never have been implemented, and can not have gone through any kind of real world testing. I am quite frankly disgusted at the QA process that let something like this go into the retail chain.

BUYER BEWARE!

If you google WD MY BOOK USB3 BROKEN CONNECTOR or similar, you should find people both on TomsHardware and on Western Digitals own community who have experienced this.

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Be aware that if a hard drive fails, you will most likely not get any help/compensation for your data. They will at most replace the defective unit with a new one. Make sure you have multiple backups.

And I can't really say I disagree with that policy.

The problem here however, is that Western Digital has clearly designed a product which has an extremely weak point and I hope they will show the corporate responsibility to fix the design and offer to replace the drives. The quality of that connector is quite UNACCEPTABLE and I will surely never buy anything like it again. And I have been very happy with my earlier WD purchases :(

Western Digital: I am looking forward to hearing your response to this post. Show us that you care about your customers.

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There are 2TB drives out there for less money and if all you need is a huge space, you might consider one of those. The value added in this package is the backup software that is bundled with the drive (actually, delivered right on the drive).

WD Smartware is a backup/restore suite that, once installed, boots with your machine. If the MyBook is attached via your USB port, it will constantly monitor activity and make backups accordingly in the background in near real time without any action on your part. It also maintains multiple generations of files (you choose how many), so you can go back to, say, three versions ago if you need to recover a spreadsheet or other data file.

You can also use it on multiple computers. Backups are stored under folders with the same name as the PC they're created on.

I tested on a Win XP Pro laptop and a Win7 laptop and detected no system slowdowns at all. Every now and then the activity light on the drive would flicker; otherwise the backup operations were not noticeable. The drive itself is completely silent.

INSTALLATION

Strongly consider copying the software included on the drive to a CD before you do anything. I can envision situations where you might want to delete everything off the MyBook and if you do that, you'll no longer have the software to install on another machine (the manual has instructions about where to look for it online).

Plug in the power supply, then connect the MyBook to a USB port on your computer, then turn on your computer if it's not on already. The MyBook will not power up until it is connected to a USB port on a running computer, which is actually handy if you turn that computer off, the MyBook turns off with it, then comes back up when you power the computer back up.

My Win7 machine saw the drive quickly but complained that the drivers could not be installed. The drive worked fine, though I was able to create folders, copy stuff to it, and delete stuff from it using Windows Explorer.

My XP machine saw the MyBook and started the Found New Hardware wiz. It asked if it could connect to Windows Update to look for drivers. The drive wasn't showing in Windows Explorer, so I said yes. After a long search for "WD SES Device USB Device," it found and installed what it needed to and the balloon said my new hardware was installed and ready to use.

I then installed the software (all of it) on both machines without incident, by running the WD SmartWare executable included on the drive (blue icon). On installation, I was prompted to perform my first backup, so I did. When I was through with both machines I had two presumably complete backups on the MyBook, one for each machine. For each PC you're supporting with the MyBook, this first backup is your baseline and changes to it will be tracked from that point on.

NOTE: these are not drive images. As nearly as I can tell, WD SmartWare doesn't support creating drive images or recovery boot discs, so you'll need to rely on other tools to create things like that if desired. I didn't see this as a flaw since this isn't sold as a system recovery utility. It will save your rear end if you blow a file or folder, but if your whole machine dies you have lots of other problems to solve before you start worrying about individual files. Of course it's a great location to store drive images, but be aware that the software isn't designed to create them.

I am regularly prompted that a software upgrade is available for the MyBook. Like another reviewer, I found that the installation program complains about additional USB devices being connected no matter whether any are connected or not. The drive works well so I just dismiss prompts to upgrade. Maybe I'll struggle with that later, or maybe not.

OPERATION

It just works. I disconnected the MyBook and then edited files, created new files, and deleted existing files on both my XP and Win7 machines. Then I connected the MyBook to each machine in turn. On both machines, a couple of minutes after connecting the MyBook, the new files appeared in the backup and edited versions (2nd generations) appeared in the backup without my doing anything. Deleted files (I had really deleted them, not sent them to the Recycle Bin) were still there in the backup.

Multiple generations and retention of deleted files is a good thing, but it is also going to cause bloat after time on machines that are heavily used. I can see needing to do housekeeping every so often, getting all my machines to a stable point, cleaning off the MyBook entirely, and then starting over with a fresh backup/baseline of each computer.

OTHER CONSIDERATIONS

This would ideally be connected to a desktop computer and just sit there quietly doing its job. I have three laptops and no longer have a desktop, so for me the advantage of virtually instantaneous file-by-file backup without having to think about it just isn't there because I don't want to be tethered to the MyBook all the time. I will have to remember to connect the MyBook to each laptop periodically to sync the changes on the laptop with the MyBook, but that's not that hard and it's a huge enhancement to the once-a-month (er, maybe) drive image I do now. I need to get off the couch occasionally anyway.

SUMMARY

This is a very well executed software/hardware bundle for those who want to maintain file backups without having to actually do anything this thing is pure autopilot, and getting back some lost or damaged file that you update infrequently (your will? your online account/password list? your resume?) won't require a complete system restore, which is usually a disaster even if it's actually successful! I'd say it would be of the most benefit to folks who have one computer, or those whose most volatile (data-wise) computer is a desktop that they can attach the MyBook to and just let it quietly do its job, but I am having no problem putting it to use on my primary laptop.

Read Best Reviews of WD My Book 3TB External Hard Drive Storage USB 3.0 File Backup and Storage Here

I have six of these drives. I have had no serious problems to date, the oldest I've owned for about four months now. I will return to edit this review should a drive fail in the future.

UPDATE: I wrote the above in October 2011. Writing now in October 2012, I now have eight of these drives. No problems to date.

Here is my recommendation for how to set up the drive, out of the box. I've done this a bunch of times now, so I'm getting routine at it, and thought I'd write it out for others.

Some caveats, for what it might be worth:

--I am running Windows 7 64-bit.

--I use both 3.0 and 2.0 connectivity, depending on the computer I hook these up to.

--I have no use for the included backup software, so I can't speak to that. If you are buying this for the backup software, skip this review, because I'm going to be describing how to setup the drive by wiping that stuff off.

--I use these drives primary as HD media storage, accessing them directly through USB, or over ethernet, with my Dune Smart D1 media player.

--My media player initially had trouble "seeing" this drive until I figured out the sequence below:

Setup:

--Out of the box, plug the power in, and then connect the drive to your computer with the provided USB cable. For what we are doing, it makes no difference if you have a 3.0 or 2.0 USB port on your computer, the drive works fine in both.

--Your computer will begin to automatically install 3 drivers, and will almost certainly fail to install one of them. This is the "SES driver." Don't worry about this at all. We will get to that in the next step. Now, if this is your second (or sixth!) drive that you have purchased, it won't fail on installing that third driver, because you'll have done the following steps already, and your computer WILL already have the SES driver installed :)

--Take a breath. All you should have done up to now is plug in and sit back. Your computer may have put up an AutoRun message about what to do with the new drive. If so, just close that message box, "X" it out. The drive should now be showing up on your computer. You could start using it right now, absolutely. But we have some more work to do, in order to have a real clean start with this drive. The manual says that you need to install all the bloatware that comes with this drive in order to get the SES driver on. Happily, this is not true. What you now need to decide is whether you want to bother with the SES driver. If you install it, things will go more smoothly every time you plug it into the computer that has that driver. The computer will recognize the drive right away, and there will be no error messages. If you don't install the SES driver, you will have to put up with the minor irritation of having to sit there a few seconds every time you plug it in and have it re-recognize the two drivers that it will successfully install, and hit the error on the SES driver not being found. For me, this is enough of an irritation that I install the SES driver. But you absolutely do NOT have to, if you don't mind putting up with those few extra seconds on every plug-in. Your call. If you want the SES driver installed, follow the next step. If you don't, skip it and NO harm done.

--I don't want to sit there for a slow driver install every time I plug these things in, that is not the way to go for me. So I install the SES driver. BUT, I am not going to put the WD bloatware on my machine. And I don't have to. The SES driver is available as an automatic OPTIONAL download from Windows Update. So you need to launch Windows update from your computer, and you need to re-check for the latest updates, to refresh the list. Now that you have plugged in this new drive, you will find among the OPTIONAL Windows updates an SES driver listed. Install this update in the usual way. I don't think you need a reboot, but then it never hurts. So after downloading and installing the update, remove your new drive from your computer, the usual safe way, by "Safely Remove Hardware and Eject Media" :) Reboot. Now plug your new drive back in again. You should find it is discovered just a bit quicker now, and with no driver error. Great.

--Alright, now we need to clean up the drive itself. I want a clean, formatted drive. But I want it done the right way, and these new 3TB drives are an issue. Has to do with the way they allocate chunks of memory. You can't just format them the normal Windows way. Well, you can, but then you are going to end up with less than 3TB for a partition. Not what we want. The good news: WD has just the software to get you formatted right. The bad news: they put the software on the drive itself. Well okay, this is actually good news too, one less CD or DVD to deal with. BUT. I don't want to KEEP that software on my drive, I just want to use it for a sec. It couldn't be simpler. What you need to do is simply copy the files and folders that come shipped on the drive itself onto a temporary folder on your computer. Copy them all. You will only use one, but it relies on some of the others, so copy them all together. Once you have them copied onto the temp folder, go to that temporary folder and double-click the "WD Quick Formatter.exe" file. Why can't you just run this program from the file that is on the drive itself? You are going to be formatting that drive, and it can't do that and read a file from itself of course. You'll get a "can't perform action" error, the "drive is in use." So you copy the files and folders over, make sure the new hard drive is plugged in, and then run the "WD Quick Formatter.exe" file from the temp folder.

--The formatting process is pretty quick, should take just a minute or two. One key thing: you will be asked: "Factory default" formatting, or "XP compatible" formatting. "XP compatible" is the default choice. For me, I found this screwed things up. This was the reason my media player wasn't recognizing the drive. When formatting "factory default," I have had no problems. I would recommend you select this option.

Done. You now have a pristine, clean drive, formatted the correct way to take advantage of the 3TB. I would save those files and folders you copied over, by the way. If you ever want to reformat again, it is going to be a hassle without them, and super-easy with them. Keep them on your main computer, tucked away somewhere they won't bother you until your moment of need. If you don't keep them and need to reformat someday, you are going to have to go to the WD website, find and download them.

A few more words.

The "WD Quick Formatter.exe" is what you want. It is nowhere mentioned in the manual or the WD website, best I can tell. Bizarre. By all means, you do NOT want to run "WD SmartWare.exe." Unless of course you want all that stuff on your computer.

Some of the other reviews suggest that there is a hidden partition on this, where the WD software resides. Not so. The drive ships with just one single partition, as the manual claims. Check yourself on Control Panel-->Administrative Tools-->Computer Management-->Storage-->Disk Management. The software sits right there on the drive, in plain site. Four folders and two executable files.

The drive is 2.72TB for real, not 3.00TB. No truth in advertising, it turns out. And again, no that "missing" space is not some hidden partition ;)

The reviews about the fragile usb connection, the little tiny one that goes into the drive itself, are correct! It is flimsy, and it won't put up with any jiggling. You can't sit this drive somewhere where it could get brushed up against or moved. The slightest jostle and it loses the connection. Even if for a moment, this kills a large file transfer of course. What a pain. Four stars instead of five because of this. I don't keep them where they can get moved, so not really an issue. But if they were positioned in that sort of way, this would have to be a one star review. Truly lousy connection. Up to you depending on where you will situate the drive whether this is a non-issue or a huge issue.

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Setting up the drive was very easy and it worked great for 2 weeks. The unit died after 14 days and western digital only sends used units out for replacement. Easier and safer to just destroy the unit instead of taking the chance of returnig to the store and sending it back to the factory. One only knows how many people have access to these units but I do not think it is worth the risk of someone, somehow getting the data off the drive. Not worth the risk of identify theft as I have tax information on the drive.

Update, I took the drive out of the case and installed in another external case (Not western digital). Cost $12. The hard drive works perfect. The control board in the old case appears burnt. Wonder it did not destroy my computer. I think from all the bad posts that Western Digital has got a bunch of bad control boards.

Both of my My Book 3TB USB 3.0 drives failed within 6 months of purchase and within a month of each other. Both were running in a benign office environment and, after initial installation, neither were touched. I think that in each case it was the interface that died because, with either of the failed drives attached to my desktop computer, the computer would not boot. Based on this experience, I will not again entrust my backups to a My Book drive.